Introduction
This week’s blog focuses
on the video Build
a Tower, Build a Team. The video features host and speaker Tom Wujec. In a
few short minutes, Tom illustrates how the most successful teams are good
better at collaboration than others by using a team exercise where the charter
is to build the tallest tower out of spaghetti, tape, string and a marshmallow.
I really connected with the video and I hope you will to. The following is a
discussion of the key points of the video.
Kindergartners Perform Better Than Most Adults
Concerning the groups
with the worst and best performance “…among the worst are recent graduates of
business school. They lie, they cheat, they get distracted and they produce
really lame structures. And of course there are teams that have a lot more ta-da
structures, and among the best are recent graduates of kindergarten.” (Ted
Video, 2010 Feb.).
How is it possible that
a team of kindergartners could outperform graduates of business school? Easy.
For starters the kindergartners are not afraid to be wrong and they have the
freedom to think outside the box without needing permission. (Ted Video, 2007
Jan). Secondly, they have not had years of schooling that was focused on subjects
that have one right way to do something (math and English), also known as
determinate thinking versus non-determinate thinking that include the liberal
arts. (RSA
Animate, 2010).
Both
the topics in each of these video, Do Schools
Kill Creativity? and Changing
Education Paradigms, are narrated by Sir Ken Robinson and he has really grabbed
my attention. One of his primary assertions is that our educational system
model is broken and we can do better for our children. I agree with him. Not
sure I would have 12 months ago. What has changed? The leadership program I am
currently enrolled in at Embry-Riddle Aeronautical University has opened my
eyes to the nature of complexity / complicated and deterministic /
non-deterministic thinking. In these videos, Sir Robinson zooms into a core
problem that needs to be addressed, and that is we condition our children into
a predominately deterministic way of thinking when complexity demands a
healthier balance between deterministic and non-deterministic thinking. While
deterministic thinking has an important role in solving problems,
non-deterministic thinking needs to have a much larger role if our children are
to have the essential tools needed for tomorrow’s challenges.
One
other reason why I believe kindergartner's performed better than business
graduates is that they have fewer “frames” that have been constructed to match
their ideas against. Consequently, the kindergartners are may be less likely to
“force fit” a frame into the team exercise and instead they develop a new
frame. “The frames we use to view the world determine what we see, locking us
into certain ideas and shutting out new possibilities.” (Hoch & Kunreuther,
2001, p. 131). Framing, complexity / complicated, deterministic /
non-deterministic thinking, and our educational system all need to be
considered as a system in developing a national maintenance plan for sustaining
our economy and our society in a healthy and competitive state on the global
stage.
Why did Executives
Teamed up with Their Assistants do Better than when They were left on Their Own?
Easy answer. The
executive only has so many frames to draw on and he does not have the
creativity of a kindergartner anymore <smirk>, so he / she has a limited
amount of tools to work with. Bring in the executive assistant and we have instantly
increased the amount of frames that are available to build a tall marshmallow
tower. In addition, if the executive and assistant work together well as a
team, new ideas or frames is likely to be created as ideas begin to flow
between teammates.
How Would I Use the
Content of Build a Tower, Build a Team Video
to Facilitate a Process Intervention Workshop?
I believe using the
exercise of building a spaghetti tower brings to light some of the things we
take for granted in building our day to day real-life projects. “…it helps them
identify hidden assumptions.” (Ted Video, 2010). I would make this exercise the
first task that teams in the Process Intervention Workshop perform and then we
would watch the video. After watching the video and spending some time
discussing, we would do the exercise again and compare the results and have
another discussion on the new results. This kind of team exercise is an invaluable
group maintenance action that should occur on a regular basis.
References:
Hoch,
S. J., & Kunreuther, H. C. (2001). Wharton
on making decisions. (1st edition.). Hoboken, NJ: John Wiley & Sons
Inc.
RSA
Animate (Producer). (2010). Changing
education paradigms. [Video file]. Retrieved from https://www.youtube.com/watch?v=zDZFcDGpL4U.
Ted
Video (Producer). (2010, Feb.). Build a
tower, build a team. [Video file]. Retrieved from http://www.ted.com/talks/tom_wujec_build_a_tower/transcript?language=en#t-23180.
Ted
Video (Producer). (2007, Jan.). Do
schools kill creativity? [Video file]. Retrieved from https://www.youtube.com/watch?v=iG9CE55wbtY.
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